Vaulcan is a marketplace that connects employers with job seekers, including opportunities for candidates to be approached directly by employers. This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au. Our website address is: https://vaulcan.com.au
At Vaulcan, we are committed to protecting your privacy and handling your personal information in a lawful, fair and transparent manner. Privacy considerations are embedded into the design and operation of our platform, ensuring that personal information is collected, used and managed in a way that is consistent with applicable privacy laws and best practice standards.
We are committed to being transparent about how we collect, use and disclose personal information. We aim to provide clear and accessible explanations of our data handling practices so that you can understand what information we collect, the purposes for which it is used, and the choices available to you in relation to your information.
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from misuse, interference, loss, unauthorised access, modification or disclosure. Our security practices are regularly reviewed and updated to respond to evolving risks and industry standards.
We recognise the importance of the trust you place in us and are committed to maintaining that trust by handling your personal information responsibly and in accordance with our legal obligations.
Personal Information is information or an opinion that identifies an individual. The types of Personal Information we may collect include, but are not limited to, your name, address, email address, date of birth, telephone number, job title, qualifications, licences, IP address and usage data.
We collect Personal Information in a variety of ways. This includes information you provide to us directly through your use of our web application, in-app communications, email correspondence, from our website, and from other publicly available sources. We may also collect information through cookies and analytics tools, and from third parties. Where we collect information from third parties or external sources, we do not control and are not responsible for the privacy practices of those third parties.
We collect, hold, and use your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. This includes operating and maintaining the Vaulcan platform and delivering its core functionality. We may also use Personal Information for related purposes, including but not limited to:
We may also use or disclose your Personal Information for secondary purposes that are reasonably related to the primary purpose of collection, where you would reasonably expect such use or disclosure, or where otherwise permitted or required by law.
Where it is reasonable and practicable to do so, we will take steps at or before the time of collection to inform you of the purpose for which your Personal Information is being collected and how it will be used.
“Sensitive Information” is defined in the Privacy Act 1988 (Cth) and includes information or opinion about an individual’s racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, criminal record, health information, biometric information, and genetic information, and other information classified as sensitive under applicable law.
Vaulcan does not generally require the collection of Sensitive Information to provide its services. You should not provide Sensitive Information to us unless it is reasonably necessary for the relevant purpose.
In limited circumstances, we may collect Sensitive Information where it is reasonably necessary for our functions or activities and permitted by law. This may occur where such information is voluntarily provided by you, including through your use of our platform, communications with us, or interactions with our services.
Where we collect Sensitive Information, we will only do so:
We take additional care in handling Sensitive Information and apply appropriate safeguards to ensure it is protected in accordance with applicable privacy laws.
Vaulcan uses cookies and similar technologies (such as web beacons, pixels and analytics tools) to collect information about how users access and interact with our platform.
Cookies are small data files stored on your device when you visit a website or use an application. They help us recognise your device and remember certain information about your preferences or past interactions.
We use cookies and tracking technologies for a range of purposes, including to:
We may also collect technical information such as your IP address, browser type, device information, pages visited, access times and referring websites. This information helps us understand how our platform is used and to improve its functionality and security.
Some cookies and tracking technologies may be provided by third-party service providers (such as analytics providers), who assist us in operating and improving our services. These third parties may collect and process information in accordance with their own privacy policies.
You can control or disable cookies through your browser settings. However, if you choose to disable cookies, some features or functionality of our platform may not operate as intended.
Where reasonable and practicable, Vaulcan will collect your Personal Information directly from you. However, in some circumstances, we may receive Personal Information from third parties, including your organisation, publicly available sources, or third-party service providers. Where this occurs, we will take reasonable steps to ensure you are made aware of the information collected and the circumstances of its collection.
We may disclose your Personal Information to third parties where reasonably necessary for our functions and activities, including to:
We take reasonable steps to ensure that third parties who receive Personal Information from us are subject to appropriate privacy and confidentiality obligations.
Our platform may contain links to third-party websites or services that are not owned or controlled by Vaulcan. We are not responsible for the privacy practices of those third parties. We recommend that you review the privacy policies of any third-party websites or services before providing your Personal Information.
You have the right to request access to the Personal Information we hold about you and to request that it be corrected if it is inaccurate, out-of-date, incomplete, irrelevant or misleading.
Where available, you may also access, update or correct certain Personal Information directly through your account settings within our platform. Alternatively, you may contact us using the details set out in this Privacy Policy to make a request.
To protect your privacy and the security of your information, we may require you to verify your identity before processing any request.
We will respond to requests for access or correction within a reasonable period and in accordance with applicable privacy laws. Where we grant access, we will provide you with access to your Personal Information in the manner requested where it is reasonable and practicable to do so.
In some circumstances, we may refuse to provide access to or correct Personal Information as permitted by law. For example, we may refuse a request where it is unlawful, would have an unreasonable impact on the privacy of others, would reveal commercially sensitive information, or where the request is frivolous, vexatious or impracticable. If we refuse your request, we will provide you with written reasons and information about how you may make a complaint.
If we are satisfied that the Personal Information we hold is inaccurate, out-of-date, incomplete, irrelevant or misleading, we will take reasonable steps to correct that information. Where appropriate, and where reasonable to do so, we may also notify third parties to whom the information has been disclosed of any corrections.
You are responsible for ensuring that the Personal Information you provide to us is accurate and up to date and for notifying us of any changes.
Vaulcan may disclose your Personal Information to third parties where reasonably necessary for our functions and activities, and in accordance with applicable privacy laws.
This may include disclosure to:
Where we disclose Personal Information to third parties, we take reasonable steps to ensure that those parties are subject to appropriate obligations in relation to the handling, storage and protection of your Personal Information.
We may also disclose your Personal Information where required or authorised by law, including to meet our regulatory, compliance and legal obligations.
Vaulcan takes reasonable steps to protect your Personal Information from misuse, interference and loss, as well as unauthorised access, modification or disclosure. Personal Information is stored on secure systems and we implement appropriate technical and organisational measures consistent with industry standards to safeguard the information we hold.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we take reasonable steps to protect your Personal Information, we cannot guarantee its absolute security.
You also play an important role in protecting your Personal Information. Where applicable, you are responsible for maintaining the confidentiality of your account credentials, including passwords, and for notifying us promptly if you become aware of any unauthorised access to or use of your account.
We will take reasonable steps to destroy or permanently de-identify Personal Information when it is no longer required for the purpose for which it was collected, unless we are required or permitted by law to retain it.
We may disclose and store your Personal Information with third-party service providers located outside Australia, including in the United States and other jurisdictions. These service providers may include cloud hosting providers, analytics providers, artificial intelligence providers and communication platform providers (including in-app chat services).
By using our services, including the in-app chat functionality, you acknowledge and agree that your Personal Information may be transferred to, stored in, and processed in overseas jurisdictions which may not have the same level of data protection as Australian laws. Where we disclose Personal Information overseas, we take reasonable steps to ensure that recipients handle the information in a manner consistent with Australian privacy laws, unless an exception under the Privacy Act 1988 (Cth) applies.
Vaulcan takes reasonable steps to protect your Personal Information from misuse, interference and loss, as well as unauthorised access, modification or disclosure. We implement appropriate technical and organisational measures consistent with industry standards, including access controls, encryption, and secure data storage systems.
Your Personal Information is stored on secure servers, which may be operated by third-party service providers. These servers may be located in Australia (including cloud infrastructure such as AWS Australia) and, in some cases, overseas jurisdictions, including the United States (for example, in connection with in-app chat functionality and other third-party services).
While we take reasonable measures to safeguard your Personal Information, no method of transmission over the internet or method of electronic storage is completely secure. As such, we cannot guarantee the absolute security of your Personal Information.
We retain your Personal Information only for as long as it is necessary to fulfil the purposes for which it was collected, or as required or permitted by law. This may include retaining information to comply with legal obligations, resolve disputes, enforce our agreements, or maintain appropriate business and operational records. Where Personal Information is no longer required, we will take reasonable steps to destroy or permanently de-identify the information, unless retention is required or permitted by law.
In some circumstances, Personal Information may be retained in backup or testing systems for a limited period, where it is securely stored and used only for legitimate operational purposes such as system recovery, internal testing, or compliance requirements.
If we become aware of a data breach that is likely to result in serious harm, we will take reasonable steps to investigate the incident and, where required, notify affected individuals and relevant authorities in accordance with applicable laws, including the Privacy Act 1988 (Cth).
We may update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other relevant factors. The most current version will always be available on our platform.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle your Personal Information.
Where required by applicable law, or where changes are material, we will take reasonable steps to notify you of the updated Privacy Policy before the changes take effect, including by posting a notice on our platform or contacting you via email. If you do not agree with any changes to this Privacy Policy, you may discontinue use of our services and close your account prior to the changes taking effect. Your continued use of our platform following the effective date of any updated Privacy Policy constitutes your acceptance of those changes.
If you have any queries or complaints about our Privacy Policy, please contact us at:
Email: team@vaulcan.com.au
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
